Digital Operations

Hire Pre-Vetted LatAm Operations Talent

Customer support, customer success, sales ops, RevOps, project managers, business operations, finance ops. Reliable execution at 60% of US cost.

Get 3-5 vetted candidates See salary ranges

Salary ranges (USD, all-in)

All ranges include EOR fee, employer load and benefits typical of the role. Updated Q1 2026 against Howdy, Deel, Terminal.io, Levels.fyi and CodersLink.

SeniorityRange USD
Customer Support T1-T2$18-30K
Customer Success Manager$35-55K
RevOps / Sales Ops$42-62K
Project Manager$38-58K
Head of Operations$70-105K

Common tools and stacks

Salesforce · HubSpot · Intercom · Zendesk · Notion · Asana · Linear · Jira · ClickUp · Slack · Confluence · Google Workspace · Excel · QuickBooks · NetSuite · Stripe

How we split evaluation

NearTalent owns pre-screening; your team owns final fit. This is the boundary that produces 96% 90-day retention.

What NearTalent evaluates

  • Operational assessment (real-world ticket triage, process design)
  • Tool proficiency check (Salesforce / HubSpot certifications when relevant)
  • English fluency — critical for customer-facing roles
  • 2 professional references from recent direct managers

What you validate

  • Industry/product knowledge ramp time
  • Familiarity with your specific tooling and SOPs
  • Customer voice match for support roles
  • Final compensation negotiation

Where to source from

Colombia and Peru for support volume (Eastern timezone, lower cost). Mexico for ops management. Argentina for senior RevOps.

Typical use cases

Scale customer support 24/7

Build a 5-person tier 1-2 support team across timezones (LatAm + APAC partner) for follow-the-sun coverage.

Implement RevOps from scratch

1 RevOps lead + 1 analyst implementing HubSpot/Salesforce, attribution, dashboards. Total cost ~$110K vs $290K in US.

Project management for product team

Senior PM coordinating engineering + design + product across timezones, async-first.

Sample roles we place

Senior Customer Success Manager (B2B SaaS) RevOps Manager (Salesforce + HubSpot) Senior Project Manager (technical PM) Customer Support Lead (T1-T3 escalation) Finance Operations Analyst (NetSuite)

FAQ

Can LatAm support handle US customer voice?

For Mid+ senior roles, yes — top 4% shortlist passes voice and tone calibration. For T1 high-volume support, a US-based escalation tier handles the 5% of cases that require native-English nuance.

What's the typical hours coverage?

Mexico City and Bogotá give 8-10 productive hours overlap with any US timezone. For 24/7, we combine LatAm primary with overnight APAC or US-based on-call.

Can they manage US-based vendors and contractors?

Yes. Senior LatAm ops managers regularly negotiate with US vendors. We screen for negotiation, written communication and SOP design specifically.

How long until productive vs a US hire?

Typically 4-6 weeks for full velocity, vs 3-5 weeks for an equivalent US hire. The difference is context-loading; once they have the playbook, they're equivalent.

Ready to hire your first digital operations role?

Tell us the role, the seniority and your timeline. We come back within 48 hours with 3 pre-screened candidates and a transparent quote in USD.

Book a discovery call

Operational guidance, not legal or tax advice. Final structures should be validated with US counsel.